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Enterprise Services

Leveraging Tech To Drive A Better IT Experience !

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When it comes to Enterprise Services, Somatech aligns with your Department's mission so you can enhance overall customer satisfaction and experience by delivering high quality services.   
Somatech offers support in numerous areas in mission-enabling services and our consultants follow the ITIL best practices guidance for Information and Digital Service Management, allowing for informed decision making and quick issue resolution.
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Application Services
-Requirements Analysis
-Development
-Integration
-Testing
-Maintenance 
-Support
-SDLC 
 
Customer Services
-Operations Support
-Help Desk
-System Hosting
-Desktop Support
-Application Services
-Knowledge Management
Data Center Services
-Server Management
-Systems Administration
-Database Administration
-Patch Management
-Storage Administration
-Incident Management
-Backup and Restoration
-Disaster Recovery
  • System Development Lifecycle Process (SDLC)
  • Custom Solution Development and Maintenance
  • Service Oriented Architecture
  • Legacy Optimization & Cloud Migration
Our highly experienced teams can deliver Information Systems Development, Systems Integration, Maintenance and Assistance to your existing systems and applications using diverse tools and platforms.  
System Security
-Mitigation
-IV&V
-IT System Hardening
-Risk Assessment
Systems Support
-Application Support
-Server Administration
-Issue Resolution
-Database Support
-Maintenance 
 
Architecture
-Analysis
-Design and Framework
-Planning
-Implementation
-Standardization 
Our Technology Professionals are proficient in Systems Architecture, Disaster Recovery, Infrastructure Management and Operations. 
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Service Desk
-Ticket/Issue Management
-Onboarding/Offboarding
-Service Monitoring
-Incidence Management
-Level I, II, and III support
-Asset Management
Project Management
-Web Development                   
-Software Development               
-Network Configuration             
-Implementation                       
-Database Management          

 
-Installation of Hardware
-Help Desk Services
-Cloud Solutions
-Data Management 
-Business Analytics
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Innovative IT Solutions

Government

Commercial

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Expanding Possibilities

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